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Article originally sourced from CCS Cleaning
"Job satisfaction is so important in every industry both for the employee and the company as a whole. It is obvious that employees will perform better and be more engaged in their work if they are happy there and feel valued and appreciated in their role. Nobody likes to feel like they are replaceable or that their hard work is undervalued. Ensuring job satisfaction is not only the best way to demonstrate to your employees that you appreciate them, but it actually makes for a more productive workplace and helps to create a positive ambience at work. The best commercial cleaning companies understand this and show their employees they value them on a daily basis.
Showing your employees, you value them begins from the very moment they are interviewed for a potential role. The company values and culture should be explained from the outset, in doing so you are demonstrating that you care and are empowering them with company knowledge. Beginning a new job is daunting and sharing helpful company information can go long in calming first day nerves.
Once a new employee has been hired it is vital that a site induction is carried out and that an area manager or supervisor is available to meet them on their first day of work. Cleaning is a physically demanding job;therefore, all employees should receive regular health and safety training. Training and coaching your employees shows them that you care about them, and is positive as it promotes a culture of learning and advancement. Carrying out regular training and upskilling is a great way for commercial cleaning companies to keep their employees engaged and interested.
The best cleaning companies will promote in-house from their pool of trained employees, knowing that there is an opportunity for career advancement also leads to greater job satisfaction and employee retention. Cleaning can be quite a transient role but the possibility for employee advancement can help to counter this.
Recognising and rewarding good work is also an important way to show employees that they are appreciated. Encouraging and praising employees should happen regularly- after all if employees feel like no one notices whether they do a good or bad job why would they bother? It does not take much effort to praise a job well done and to show how much you appreciate the important work they are doing. As well as praising good work, it is important to recognise when an employee is struggling. Perhaps they require extra training or support or there is a reason their work has declined.
All of these steps go a long way in showing employees they are valued and appreciated."